PRIVACY POLICY
Effective Date: 01/01/2024
This Privacy Policy describes Vibrancy Pelvic Health policies and procedures on the collection, use and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Vibrancy Pelvic Health is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us.
INFORMATION COLLECTION:
We collect only the information necessary to provide and improve our services. This may include your name, email address and phone number. We do not sell, rent, or share this information with any third parties.
HOW WE USE YOUR INFORMATION:
The information collected is used solely for communicating with you as the intended party. We do not share your information with external parties for marketing or any other purposes. Additionally, no mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use personal data for the following purposes:
• To provide and maintain our service, including to monitor the usage of our service.
• To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
• To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To manage your requests: To attend and manage your requests to us. All messages you send through the Service, whether to us or other users, are stored on our servers.
Vibrancy Pelvic Health employs servers and services owned by third parties to retain these messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent: this information will not be shared with any third parties
DISCLOSURE OF YOUR INFORMATION
Vibrancy Pelvic Health does not share any client data with third parties for marketing, promotional purposes, or any other purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent. We may disclose your personal Information under the following limited circumstances:
• We have obtained your consent.
• We need to enforce our Terms of Service.
• We share information with partners or affiliates that have signed non-disclosure agreements
with us only to provide you with a specific service.
• We may provide such information to a company controlled by or under common control with Vibrancy Pelvic Health for any purpose allowed by this Policy.
• We respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
• When we believe it is necessary to disclose Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to anyone’s physical safety, violations of Vibrancy Pelvic Health Terms of Service, or as otherwise required by law.
• We transfer Personal Information about you if Vibrancy Pelvic Health or its assets are acquired by or merged with another company. We may share aggregated, non-identifiable information with others without further notice to you, such as the total number of people who used the Service in a specific month or the total number of messages sent during a particular period.
INTERNATIONAL DATA TRANSFERS
Your Personal Information may be transferred to and processed in locations outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take steps to ensure that your data is handled securely and in line with this Policy, regardless of where it is processed.
DATA RETENTION
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We will also retain and use your Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
COOKIES AND TRACKING TECHNOLOGIES
Our Service may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your activity on the Service. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the page or Service.
YOUR CHOICES:
You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at (971) 337-6372 or info@vibrancypelvichealth.com .
Policy Changes:
We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy.
Last updated: 4/22/2025
Terms and Conditions
Effective Date: 01/01/2024
1. Introduction These Terms and Conditions ("Terms") govern your use of the services provided by Vibrancy Pelvic Health ("Company," "we," "our," or "us"), including but not limited to consultations, treatments, text message communications, and website use.
2. Acceptance of Terms By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
3. Services Provided Vibrancy Pelvic Health offers pelvic floor therapy and related health services. Services are provided by licensed professionals and subject to availability.
4. Text Messaging Consent By consenting verbally to receive text messages, you agree to the following:
Message frequency varies.
Message and data rates may apply.
For assistance, text HELP or visit our website at [https://www.vibrancypelvichealth.com/].
To opt-out at any time, text STOP.
5. Payment and Cancellation Policy
Payment for services must be made at the time of treatment unless otherwise arranged.
Cancellation or rescheduling requires at least 24 hours prior notice to avoid fees.
6. Limitation of Liability We are not liable for any damages resulting from your use of our services except as required by law.
7. Governing Law These Terms are governed by the laws of Oregon.
8. Changes to Terms We may update these Terms periodically. Continued use of our services constitutes acceptance of any changes.
For questions, contact us at info@vibrancypelvichealth.com.
SMS Usage:
We at Vibrancy Pelvic Health gain all consent to initiate SMS with customers once they have the new patient phone call and agree verbally. While we do not have a set script, we let you know about the possible scheduling or follow-up SMS that we may send, that data rates might apply (typically 4 text per month and frequency varies based on scheduling), and that you are welcome to ask for help or revoke their consent to SMS at any time. Texts will be retained in your file.
We don’t collect consent on our website. We do not have a webform and the info re: other uses of SMS are here: https://www.vibrancypelvichealth.com/privacyandtermsandconditions ) and the types of the messages we will send, messaging and data rates, frequency, opt out, and support keywords are described in the website: (https://www.vibrancypelvichealth.com/privacyandtermsandconditions) .
Here are examples of SMS engagement with our patients at Vibrancy Pelvic Health:
SMS Join
Want expert tips, updates, and special offers from Vibrancy Pelvic Health?
Text JOIN to 9713376372 to join our SMS list.
You’ll receive up to 4 messages per month.
Message and data rates may apply.
Reply HELP for help, STOP to opt out.
View our Privacy Policy at https://www.vibrancypelvichealth.com/privacyandtermsandconditions
OPT-IN CONFIRMATION MESSAGE
( Automatic text reply after someone joins )
Thanks for subscribing to Vibrancy Pelvic Health alerts.
You’ll receive up to 4 messages per month.
Message and data rates may apply.
Reply HELP for help, STOP to opt out.
STOP (OPT-OUT) MESSAGE
( Sent when someone replies STOP )
You’ve been unsubscribed from Vibrancy Pelvic Health alerts. No further messages will be sent.
HELP MESSAGE
( Sent when someone replies HELP )
This is Vibrancy Pelvic Health Support.
For assistance, email us at info@vibrancypelvichealth.com or visit https://www.vibrancypelvichealth.com/
MESSAGE PROGRAM PRIVACY DISCLOSURE
For inclusion in your Privacy Policy
By signing up for SMS messages from Vibrancy Pelvic Health, you agree to receive recurring text messages (amount of messages may vary). Message and data rates may apply. Consent is not a condition of purchase. Reply HELP for help or STOP to opt out.
Read our full Privacy Policy at https://www.vibrancypelvichealth.com/privacyandtermsandconditions